Product Manager

Product Manager

The Product Manager is a vital member of the Scilligence team. The product manager will work closely with customers and internal teams to oversee the lifecycle projects, resolve complex technical and business problems, and ensure customer satisfaction and success during product deployment. This is a full-time, remote position during your normal local work hours (with the expectation that employees will return to the office based on state and federal guidelines).

Responsibilities:

  • Define the product strategy and roadmap
  • Understand and analyze technical needs of product
  • Document requirements, priorities, outcomes, and risks clearly for all stakeholders
  • Work with internal teams (including IT, QA, Support, Development and Sales) to define project schedules, and assign resources
  • Track and communicate project progress (deliverables, milestones reached, change requests, SOW completion etc.) to customers and internal teams
  • Use internal and external project tracking software to track requirements and issues
  • Keep internal teams informed of issues and aid to resolve issues in a timely manner
  • Implement change control procedures where out-of-scope requirements are identified

Other ad hoc duties where necessary such as:

  • Conduct product demonstrations and trainings
  • Work with internal team to enhance software and customer satisfaction

Ideal Qualifications:

  • BSc, MSc, or Ph.D. in Biology, Chemistry, Computer Science, or relevant field
  • 2+ years of project management and/or relevant experience. Salary commensurate with education and work experience
  • Experience defining and delivering outstanding, future-proof IOT services
  • Strong understanding of the IoT industry, products and services including device categories, features, architectures, and communication protocols
  • Proven track record of turning strategy to reality
  • Experience in completing projects according to outlined scope and timeline
  • Knowledge of project management software tools, methodologies, and best practices
  • Experience managing cloud-based software projects
  • Experience working in life science research
  • Experience working in support of lab/scientific applications and/or customer service
  • Project Management Certification such as PMP, SCRUM, CSM

Who You Are:

  • Have initiative to learn whatever is needed in order to complete your task
  • Highly organized, and results-focused, with excellent written and verbal (presentation) skills
  • Excellent at time management and Able to prioritize tasks and detail-oriented
  • Self-motivated and people-oriented, with the ability to work collaboratively and productively in a global, multi-cultural environment
  • Creative in inspiring customer loyalty, solving problems and contributing to best practices
Job Category: Support
Job Type: Full Time
Job Location: Anywhere

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